Privacy Policy

Be Wellness Physio (“we”, “us”, “our”) operates the website www.bewellnessphysio.co.uk. We are based in Bournemouth, UK. This policy explains how we handle personal data collected through our website.

Contact details:

Email: beth@bewellnessphysio.co.uk

We may collect:

• Contact details when you fill in our forms (name, email, phone number).
   
• Booking details if you use our online booking tool.
   
• Technical data such as IP address, browser type, and pages visited.
   
• Cookies (see below).
   

We use your information to:

• Respond to enquiries you send through the site.
   
• Process bookings and payments.
   
• Improve our website performance and security.
   
• Comply with our legal obligations.
   

Our website uses cookies to:

• Enable core site functionality.
   
• Collect anonymous usage statistics via tools like Google Analytics (if enabled).
   
• Improve your browsing experience.
   

You can manage or block cookies in your browser settings. If we use non-essential cookies, we will request your consent when you visit the site.

We may share your data with:

• Website hosting provider (GoDaddy).
   
• Booking and payment service providers (e.g. Stripe, PayPal, GoDaddy Payments).
   
• Analytics providers (e.g. Google Analytics), if used.
   

All third parties are bound by UK GDPR data protection standards.

• Enquiry form submissions: kept for up to 12 months.
   
• Booking/payment records: retained for legal and tax purposes (up to 6 years).
   
• Analytics data: retained per the analytics provider’s policy.
   

Under UK GDPR, you have the right to access, correct, or delete your personal data, restrict or object to its processing, and complain to the ICO.

We may update this policy and will post the new version on this page.